• Strategic Planning Models
Designing and developing plans, strategies and sustainable structures, which effectively portray the organization’s vision, key indicators and results.
• Measuring and Improving Organizational Effectiveness
Measuring and developing effectiveness in individuals, teams and organizational culture through design and implementation of a coordinated strategic resources model (Strategic Articulation Model).
• Quality and Change for Profitability
The implementation of systems, techniques and models combined with continuous improvement and innovation to develop people and generate value.
• Process Improvement and Innovation
Analyzing, designing, developing and comprehensively improving those key processes that add value to the business model.
• Analysis and Translation of the Voice of Customers
Designing and implementing strategies to detect and translate customers’ needs into key processes, products, services and market opportunities.
• Kansei and Affective Engineering / Ergonomics
Translation and interpretation of affective and emotional customers´ needs in order to design or improve products and services based on Dr. Mitsuo Nagamachi´s Kansei Models.
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