{"id":4038,"date":"2016-06-07T14:59:54","date_gmt":"2016-06-07T19:59:54","guid":{"rendered":"http:\/\/keisen.com\/es\/?p=4038"},"modified":"2025-02-07T15:49:45","modified_gmt":"2025-02-07T21:49:45","slug":"4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente","status":"publish","type":"post","link":"https:\/\/keisen.com\/es\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\/","title":{"rendered":"4 m\u00e9todos infalibles para escuchar y traducir la Voz del Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4038\" class=\"elementor elementor-4038\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5418b47c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5418b47c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b242593\" data-id=\"4b242593\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50c91b8a elementor-widget elementor-widget-text-editor\" data-id=\"50c91b8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><em><strong>Autor: Ricardo Hirata O.<\/strong><\/em><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">La visi\u00f3n de toda empresa est\u00e1 relacionada con <strong>la retenci\u00f3n de sus clientes, la satisfacci\u00f3n de sus necesidades y deseos, el encantamiento, as\u00ed como la generaci\u00f3n de experiencias exitosas<\/strong> <strong>en sus diferentes mercados<\/strong> con el fin de incrementar sus ventas y&nbsp;<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div> <a href=\"https:\/\/keisen.com\/es\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\/#more-4038\" class=\"more-link elementor-more-link\"><span aria-label=\"Sigue leyendo 4 m\u00e9todos infalibles para escuchar y traducir la Voz del Cliente\">(m\u00e1s&hellip;)<\/span><\/a>","protected":false},"excerpt":{"rendered":"<p>Autor: Ricardo Hirata O. La visi\u00f3n de toda empresa est\u00e1 relacionada con la retenci\u00f3n de sus clientes, la satisfacci\u00f3n de sus necesidades y deseos, el encantamiento, as\u00ed como la generaci\u00f3n de experiencias<a class=\"moretag\" href=\"https:\/\/keisen.com\/es\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\/\">Leer m\u00e1s&#8230;<\/a><\/p>\n","protected":false},"author":3,"featured_media":8043,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172,126,185,200,170],"tags":[151,132,282,281,283,272,140,280],"class_list":["post-4038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analisis-traduccion-de-voz-del-cliente","category-blog-publicaciones","category-calidad-y-mejora-continua","category-calidad-y-satisfaccion-al-cliente","category-planeacion-articulacion-consenso","tag-analisis-profundo-de-la-voz-del-cliente-apvoc","tag-analisis-y-traduccion-de-la-voz-del-cliente","tag-etnografia","tag-gemba","tag-grupos-de-expertos","tag-kansei-engineering","tag-qfd","tag-voc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>4 m\u00e9todos infalibles para escuchar y traducir la Voz del Cliente - Keisen Consultores<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keisen.com\/es\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 m\u00e9todos infalibles para escuchar y traducir la Voz del Cliente - Keisen Consultores\" \/>\n<meta property=\"og:description\" content=\"Autor: Ricardo Hirata O. La visi\u00f3n de toda empresa est\u00e1 relacionada con la retenci\u00f3n de sus clientes, la satisfacci\u00f3n de sus necesidades y deseos, el encantamiento, as\u00ed como la generaci\u00f3n de experienciasLeer m\u00e1s...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keisen.com\/es\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"Keisen Consultores\" \/>\n<meta property=\"article:published_time\" content=\"2016-06-07T19:59:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-07T21:49:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/keisen.com\/es\/wp-content\/uploads\/2016\/06\/ESCUCHAR-LA-VOZ-DEL-CLIENTE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1208\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ricardo Hirata\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ricardo Hirata\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/keisen.com\\\/es\\\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/keisen.com\\\/es\\\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\\\/\"},\"author\":{\"name\":\"Ricardo Hirata\",\"@id\":\"https:\\\/\\\/keisen.com\\\/es\\\/#\\\/schema\\\/person\\\/90b428408e4c2d7323bacfd93ad6514d\"},\"headline\":\"4 m\u00e9todos infalibles para escuchar y traducir la Voz del Cliente\",\"datePublished\":\"2016-06-07T19:59:54+00:00\",\"dateModified\":\"2025-02-07T21:49:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/keisen.com\\\/es\\\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\\\/\"},\"wordCount\":870,\"image\":{\"@id\":\"https:\\\/\\\/keisen.com\\\/es\\\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/keisen.com\\\/es\\\/wp-content\\\/uploads\\\/2016\\\/06\\\/ESCUCHAR-LA-VOZ-DEL-CLIENTE.png\",\"keywords\":[\"An\u00e1lisis Profundo de la Voz del Cliente (APVOC)\",\"An\u00e1lisis y Traducci\u00f3n de la Voz del Cliente\",\"Etnografia\",\"Gemba\",\"Grupos de expertos\",\"Kansei Engineering\",\"QFD\",\"VOC\"],\"articleSection\":[\"An\u00e1lisis y Traducci\u00f3n de la Voz del Cliente\",\"Blogs y publicaciones\",\"Calidad y Mejora Continua\",\"Calidad y Satisfacci\u00f3n al Cliente\",\"Planeaci\u00f3n, Articulaci\u00f3n y Consenso\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/keisen.com\\\/es\\\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\\\/\",\"url\":\"https:\\\/\\\/keisen.com\\\/es\\\/4-metodos-infalibles-para-escuchar-y-traducir-la-voz-del-cliente\\\/\",\"name\":\"4 m\u00e9todos infalibles para escuchar y traducir la Voz del Cliente - 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