{"id":2120,"date":"2020-08-07T09:48:26","date_gmt":"2020-08-07T14:48:26","guid":{"rendered":"https:\/\/keisen.com\/aprendizaje\/?p=2120"},"modified":"2020-08-14T10:56:52","modified_gmt":"2020-08-14T15:56:52","slug":"avoc-primera-parte-1","status":"publish","type":"post","link":"https:\/\/keisen.com\/aprendizaje\/avoc-primera-parte-1\/","title":{"rendered":"\u00bfC\u00f3mo entender la Voz de tus Clientes? (Primera Parte)"},"content":{"rendered":"\n<p>Las organizaciones que son capaces de aumentar exitosamente sus ventas y su participaci\u00f3n en el mercado, son las que han logrado enfocarse en el cliente y en el entendimiento de sus necesidades.<br>Para esta ocasi\u00f3n te explicaremos los elementos clave para detectar y traducir las necesidades de tus clientes en procesos, productos, servicios y oportunidades de mercado.<\/p>\n\n\n\n<p>Hablaremos de:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Los diferentes tipos de clientes.<\/li><li>C\u00f3mo entender la verdadera Voz del Cliente.<\/li><li>El Modelo KANO y los diferentes niveles de satisfacci\u00f3n del consumidor.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\u00bfC\u00f3mo entender la voz de tus Clientes? AVOC (Parte 1)\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/v_7StRuvUm0?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Las organizaciones que son capaces de aumentar exitosamente sus ventas y su participaci\u00f3n en el mercado, son las que han logrado enfocarse en el cliente y en el entendimiento de sus necesidades.<br \/>\nPara esta ocasi\u00f3n te explicaremos los elementos clave para detectar y traducir las necesidades de tus clientes en procesos, productos, servicios y oportunidades de mercado.<\/p>\n","protected":false},"author":3,"featured_media":2121,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","ngg_post_thumbnail":0,"footnotes":""},"categories":[5,6],"tags":[11,103,8,100,21,102,9],"class_list":["post-2120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-calidad-y-mejora-continua","category-seminarios-online","tag-administracion","tag-avoc","tag-calidad","tag-clientes","tag-estrategia","tag-mapa-estrategico","tag-mejora-continua"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfC\u00f3mo entender la Voz de tus Clientes? 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